Marine Support — Maritime Operations & Dispute Support

MARINE SUPPORT

From the quay
to the claim file.

Maritime operations experience. Factual evidence reconstruction. Maritime-law expertise.

Discuss an AssignmentHo Chi Minh City, Vietnam · International scope
01Principal-Side Cargo Representation 02Operational Record Reconstruction 03Maritime Law & Dispute Support

Commercial services

Clarity at the operation.
Clarity in the record.

For cargo owners, commodity traders, shipping operators, charterers, claims teams, insurers and maritime law firms.

01 / Operational attendance

Principal-Side Cargo Representation

Independent loading, discharge and ship-to-ship attendance for cargo interests, traders, charterers and shipping operators.

Deliverables

  • Contemporaneous observations and operational instructions
  • Tally, quantity discrepancies, timing and boarding attendance
  • Statements of Facts tracking and cross-checks, with daily operational reports.

Direct factual reporting to the appointing principal, including unfavourable findings. Complements agents and surveyors without replacing their professional functions.

02 / Documentary analysis

Operational Record Reconstruction

Remote analysis of vessel, terminal, cargo, agency and correspondence records for commercial principals, claims teams, insurers and law firms.

Deliverables

  • A reconstructed chronology and comparison of conflicting accounts
  • Evidential gaps and findings that remain unproven
  • Factual analysis of laytime, demurrage, quantity, timing and operational disputes

No legal opinion or recovery guarantee.

03 / Research & documentation

Maritime Law & Dispute Support

Separately scoped research and documentary support for maritime law firms, claims teams, insurers and commercial principals.

Deliverables

  • Vietnamese maritime law and international maritime conventions research
  • Arbitration-related documentation
  • Examination of Vietnamese-language maritime records

Research and documentation are distinct from regulated legal advice and representation, which require separately scoped, appropriately authorised professionals.

Provider assessment

Local Provider
Due Diligence

Independent reviews of port agents and maritime service providers against a principal’s defined operational requirements.

Deliverables

  • Evidence-based review of service records, reporting performance and operational arrangements
  • Authorised on-site observations, where agreed
  • Findings against the agreed requirements, with gaps and limitations identified

Operational due diligence; not financial auditing, statutory certification or regulated inspection.

Specialist engagements

Specialist
Technical Work

Assignment-specific technical work for cargo interests, operators, charterers, insurers and claims teams, with agreed inspection or attendance deliverables.

Assignment capabilities

  • Cargo inspections involving dry bulk and petroleum cargoes
  • Draft surveys
  • Operational cargo-damage assessments
  • Port captaincy

Each engagement requires acceptance by the responsible technical specialist and compliance with applicable requirements. The mandate and report identify the attending professional, evidence reviewed and responsibility for technical findings.

Our people

Experience with defined responsibilities.

Tran Anh Tho

Maritime Law & Dispute Support

MSc Maritime Law and Policy, World Maritime University. Associate Member of the Chartered Institute of Arbitrators (CIArb).

Experience in legal research, university legal affairs and international maritime cooperation.

Provides maritime-law research and documentary support for defined assignments.

Hugo Hernández

Maritime Operations Lead

Former Loading Master and ship agent, with 25+ years of experience in vessel, port and cargo operations.

Experience across 500+ ship-to-ship operations over his career, in varying appointed roles. Responsible for operational attendance and factual record reconstruction.

Capt. Horacio Gutiérrez

Cargo Inspection & Port Captaincy

Cargo inspections for dry bulk and petroleum cargoes, draft surveys, operational cargo-damage assessments and port captaincy. Specialist engagements are scoped and accepted individually.

How we work

A defined mandate.
A usable deliverable.

  1. Define the assignment

    Agree the appointing principal, purpose, location, timing, available records and questions to be addressed. Identify conflicts before acceptance.

  2. Agree scope and responsibility

    Confirm deliverables and conditions in writing. Distinguish operational attendance, technical specialist work and legal research, with a responsible professional for each agreed function.

  3. Attend, reconstruct and report

    One responsible contact follows the assignment through to the final report. Observations, source records, limitations and unproven findings are identified. We do not act for opposing interests on the same operation.

International scope

Vietnam base.
International assignments.

Based in Ho Chi Minh City, Vietnam, Marine Support serves an international commercial market. On-site assignments can be undertaken internationally, subject to the agreed scope, availability and applicable requirements.

Remote documentary services are not geographically restricted. Vietnam is an important operating base and market, alongside our international work.

Contact

Discuss an Assignment

Email a brief outline of the assignment, the location or records involved, and your timeframe. We will confirm the scope and availability in writing.

Send an Enquiry

General enquiries: info@marinesupportops.com